Contact us
Check the status of your order and track your shipment by clicking My Account on the top right corner of the page.
In case of any questions, you may email us at info@PrimeBuy.com or use the webform below. We will respond to you ASAP.
Please note that our email system automatically rejects email messages that are identified as spam.
Sometimes spam filter is catching legitimate emails. If you don't get a response to an email you sent to us, try using our web form.
Our office is currently closed. You can still place orders on PrimeBuy.com or send questions via our contact form. Regular customer service hours resume on Monday, at 8 AM EST.
Send a text message
- SMS to 373 78 422 122
*Standard messaging and data rates may apply depending on your mobile plan.
Live chat
Business Hours
- Weekdays: 08:00 - 15:00 (Eastern Time)
- Weekend: 08:00 - 15:00 Closed (Email Support Only)